- Product Refund
We always make high quality products so we will try not to let our customers down. However, if you discover an error with the item you have received, please take a picture of the error and contact us immediately via email or other communication methods available to you. We will work with you to ensure your satisfaction.
For products that do not fit, you can contact us. We accept returns for sending new products or for refunds however you will bear the full cost of shipping to us. We will refund or proceed to ship a new product after receiving the product. However, this is a difficult process for our customers, so we can ship your new pair for 60% of your original cost. With this policy, you can keep the old shoes received for your relatives or friends.